VinCanary

Reliability report · 2020 Ford Explorer · Updated July 2026

The rear-drive redesign year that launched with 31 recalls — only buy one with the driveline and park-safety recalls documented.

2020 is a ground-up redesign — a new rear-wheel-drive platform and a new ten-speed automatic — and first-year problems followed. It is the most-recalled year in our Explorer data (31 campaigns) and the complaint file is overwhelmingly powertrain: the ten-speed automatic hesitating, jerking on downshifts, and failing at 70,000-80,000 miles, plus a cluster of driveline defects — a driveshaft that can fracture at a weld, a rear-axle bolt that can break, and a control-module reset that can damage the park system — any of which can end in a rollaway.

The redeeming feature is that these are recalls, not out-of-pocket surprises: 20V-693 (driveshaft), 23V-069 and 23V-199 and 23V-675 (park system and rear-axle bolt), plus a long chain of rearview-camera fixes. Every one is free and does not expire. The 2020 to walk away from is the one where none of it was done — verify the full recall history by VIN, and get a transmission diagnostic scan, before you buy.

Evidence: 1,155 NHTSA complaints · 31 recall campaigns · 6 mechanic & forum sources

Canary status

Squawking

What that means: 1,155 federal complaints and 31 recalls — the sixth-generation Explorer's launch year, and it shows. The complaint file is dominated by the powertrain: a ten-speed automatic that jerks and fails, and a driveline-and-park-brake defect that can let the truck roll away. Almost every safety item has a free fix, but this is a redesign year, so the recall paperwork is the whole ballgame.

CalmChirpingSquawkingFainted

This status assumes the riskiest common powertrain — see the Explorer engine guide.

1,155

Federal complaints

31

Recalls

$0

Recall repairs (20V-693, 23V-069, 23V-199, 23V-675)

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

Driveline and park-system rollaway — the recall cluster to verify

major

The 2020's most serious pattern is a set of driveline defects that can let the truck move when it shouldn't. A driveshaft can fracture along its weld seam on AWD ten-speed cars (recall 20V-693); a rear-axle horizontal mounting bolt can break and disconnect the driveshaft (23V-675, with software fixes 23V-069 and 23V-199); and an unintended powertrain-control-module reset can damage the park system so the truck won't actually hold 'Park.' Owners describe exactly that: 'the transmission shifts into park while driving,' and a 'loud dragging sound underneath' followed by loss of drive. Ford's bulletins (11009831/11006038) document the rear-axle-bolt fracture directly. All are free recall repairs — but on a used car they are only worth anything if they were done. Verify every one of these by VIN.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

Recall repairs (20V-693, 23V-069, 23V-199, 23V-675)

$0

Sources: NHTSA complaint database, 2020 Ford Explorer · NHTSA recall database, 2020 Ford Explorer

Ten-speed automatic — jerking, hesitation, and out-of-warranty failuresmajor

  • 10-speed automatic (10R60)

The new ten-speed automatic is the gen-6 Explorer's frequent pain point. An independent mechanic describes valve-body and torque-converter glitches roughly between 40,000 and 80,000 miles, addressed by Ford software updates and recalls. The federal file backs it up: hard 7-to-6 downshift jerks, hesitation, and outright failures — one owner's transmission 'failed at 72,000 miles under normal driving,' another at 83,000 — past the powertrain warranty and on the owner's dime. On a test drive, feel for a jerk on deceleration or a shudder; get a diagnostic scan before buying, and price transmission risk into a high-mileage example.

Sources: NHTSA complaint database, 2020 Ford Explorer · Independent gen-6 Explorer mechanic transcript (ten-speed, 2.3L turbo/coolant costs) + NHTSA manufacturer communications (CSP 19B24; rear-axle-bolt TSBs)

under $200

Software/valve-body reflash (dealer)

several thousand, directional

Out-of-warranty transmission repair

2.3L EcoBoost — turbo and coolant, plus a launch-year inspection programmoderate

  • 2.3L EcoBoost I4

On the base 2.3L EcoBoost four-cylinder, an independent mechanic reports turbocharger failures or coolant leaks on higher-mileage examples 'often costing $1,500 to $3,000 to repair.' Ford also ran a launch-year delivery-hold Customer Support Program (19B24) inspecting the 2.3L balance-shaft and oil-pump assembly on 2020 cars. And recall 19V-687 covers a wiring harness that can rub the A/C pulley and short against battery power — a fire risk on 2.3L/3.3L cars. Watch for coolant loss and confirm 19V-687 was completed.

Sources: NHTSA complaint database, 2020 Ford Explorer · Independent gen-6 Explorer mechanic transcript (ten-speed, 2.3L turbo/coolant costs) + NHTSA manufacturer communications (CSP 19B24; rear-axle-bolt TSBs)

$1,500–$3,000, mechanic-quoted

Turbo/coolant repair (higher mileage)

$0

CSP 19B24 / recall 19V-687

Fuel-system fire recalls — 19V-859 and 20V-730moderate

The launch year drew two fuel-system fire recalls: a protective sleeve that can chafe through the plastic liquid fuel line (19V-859, on Explorer and Aviator), and — on 2.3L cars with the 19-gallon tank — a fuel-tank inlet check valve that may not be fully welded, which could leak fuel in a crash (20V-730). Both are free repairs. Verify both by VIN; they are the kind of thing a used-car listing never mentions.

Sources: NHTSA complaint database, 2020 Ford Explorer · NHTSA recall database, 2020 Ford Explorer

$0

Recall repairs (19V-859, 20V-730)

The rearview-camera recall chain, and motor-mount fastenersminor

The 2020 sits under a long, repeatedly re-issued rearview-camera recall (20V-575, 21V-735, 23V-022, 23V-342, and later re-remedies) for cameras that display a blank or distorted image — several of which superseded each other, so a car 'fixed' once may need the newer remedy. There is also a motor-mount fastener recall (20V-788) where loose fasteners could let the axle disconnect from the engine. All free. Confirm the latest camera remedy and the motor-mount fix were applied, since earlier repairs were sometimes reopened.

Sources: NHTSA complaint database, 2020 Ford Explorer · NHTSA recall database, 2020 Ford Explorer

$0

Camera and motor-mount recalls

The transmission shifts into park while driving, causing the vehicle to jerk and slow down or stall.
6 mechanic & owner sources

Shopping this year?

Get the printable pre-purchase checklist and an alert if this year’s recall sheet changes.

Open recalls

Free fixes at any Ford dealer. Run the VIN — “completed” isn’t always completed.

  1. 20V-693AWD ten-speed driveshaft may fracture along the weld seam, risking a rollaway in Park or loss of drive. Free inspection/replacement (2.0L/3.3L AWD). Ford number 20S65.open
  2. 23V-675Rear-axle horizontal mounting bolt may fracture and disconnect the driveshaft — loss of drive or rollaway. Free subframe-bushing and rear-axle-bolt replacement (2020-2022). Ford number 23S55.open
  3. 23V-069PCM reset (2.3L, 10R60) may damage the park system so it won't hold 'Park' — rollaway risk. Free inspection/repair (2020-2022). Ford number 23S05.open
  4. 23V-199PCM software update to restore the automatic electronic parking brake at 'Park,' plus rear-axle-bolt concern. Free software update (2020-2022). Ford number 23S16.open
  5. 19V-859Protective sleeve can chafe through the plastic liquid fuel line, causing a leak and fire risk. Free longer-sleeve installation (2020 Explorer/Aviator). Ford number 19S49.open
  6. 20V-7302.3L 19-gallon fuel-tank inlet check valve may not be fully welded, risking a crash fuel leak. Free fuel-tank-shell replacement. Ford number 20S68.open
  7. 19V-6872.3L/3.3L wiring harness may contact the A/C pulley and short against battery power — a fire risk. Free tie-strap repair. Ford number 19S32.open
  8. 20V-788Right-hand motor-mount fasteners may loosen, letting the axle disconnect from the engine and causing loss of power. Free fastener replacement (2020-2021). Ford number 20S72.open
  9. 23V-342360-degree camera video output may fail, blanking the rearview image. Free camera replacement (2020-2023; expands 23V-022). Ford number 23S23.open

Have a specific one in your sights?

The VIN is on the listing. We’ll check this exact car — build, open recalls, and whether the “completed” repairs stayed fixed.