The oil-consumption test, and the arithmetic that makes it uselessmajor
When you report the oil loss, the dealer runs an oil-consumption test: you come back every 1,000 miles and they check the level, usually four times. The threshold matters more than the test. Two independent owner accounts of this procedure, one on a Telluride and one on the mechanically identical Palisade, report being told the same figure — that anything between zero and one quart per 1,000 miles is not considered oil consumption at all. Do that sum against the car. The sump holds roughly six quarts and the factory service interval is far longer than 6,000 miles, so a car sitting exactly at the manufacturer's acceptable limit arrives at its next oil change close to empty. That is why the federal file is full of owners who passed the test and later lost the engine: "I had an oil consumption test done, at 1000 miles it was 1 qt low, they said that is normal. So I drove away, another 1000 miles later[…]" and "2020 KIA Telluride failed oil consumption test. A vehicle running on no oil will cause an engine to seize." Run the test anyway — it is free and it creates a paper trail — but do not treat a pass as a clean bill of health.
Sources: NHTSA complaints and recalls, 2020 Kia Telluride, plus recalls/campaignNumber for 26V430000 (pulled 2026-07-30) · Mechanic teardown of a 3.8L Lambda II G6DN V6 at 92,000 miles, plus independent reliability-review and owner transcripts, 2020-2024 Kia Telluride and Hyundai Palisade
$0
Oil-consumption test, four visits
ongoing
A quart of oil every 1,000 miles, self-funded