VinCanary

Reliability report · 2023 Jeep Grand Cherokee · Updated July 2026

The most-recalled year of the new WL — an electronics-and-air-suspension car with a serious 4xe battery-fire campaign — so the recall paperwork, not the mileage, decides it.

The 2023 is the WL's second year and the most recall-heavy year in our Grand Cherokee data. The complaint file — 371 on the base car plus 95 on the 4xe plug-in hybrid, which NHTSA now lists as its own model — is overwhelmingly electronics and chassis: the Uconnect screen, a repeated chain of rearview-camera display recalls, Quadra-Lift air-suspension faults, and the steering-shaft, coil-spring, and control-arm recalls carried over from 2022.

The item with real teeth is on the 4xe: a high-voltage battery that can fail internally and catch fire, parked or driving, with the recall (25V-741) telling owners to park outside and stop charging until it's fixed. The 4xe also has a hybrid-controller power-loss recall (25V-576) and an engine-replacement warranty extension (program XC2) for a misfire condition. None of this is an out-of-pocket surprise if the work was done — but that's the point. Buy the 2023 whose entire recall record is clean, and on a 4xe confirm the battery recall is resolved.

Evidence: 466 NHTSA complaints · 12 recall campaigns · 6 mechanic & forum sources

Canary status

Chirping

What that means: 466 federal complaints across the base and 4xe versions, and the longest recall list of any Grand Cherokee year in our data. The second year of the redesigned WL is dominated by electronics — the Uconnect screen and a chain of rearview-camera fixes — plus Quadra-Lift air suspension faults, the chassis recalls carried from 2022, and, on the 4xe plug-in hybrid, a high-voltage-battery fire recall. Almost everything is a free remedy.

CalmChirpingSquawkingFainted

This status assumes the riskiest common powertrain — see the Grand Cherokee engine guide.

466

Federal complaints (base + 4xe)

12

Recalls

$0

4xe engine replacement under XC2 warranty extension

$0

4xe battery / HCP recalls

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

4xe plug-in hybrid — high-voltage battery fire recall

major
  • 2.0L turbo 4xe PHEV

The 2023 4xe plug-in hybrid (a PHEV — a plug-in hybrid electric vehicle) carries the year's most serious item: a high-voltage battery that can fail internally and cause a fire while parked or driving. The recall (25V-741, code 68C) instructs owners to park outside, away from structures, and not to charge until the remedy — a battery software update and, if needed, a battery replacement. A separate hybrid-control-processor recall (25V-576, code 73C) covers a software error that can cause a loss of drive power, and Chrysler runs an engine-replacement warranty extension (program XC2) for a 4xe engine-misfire condition. On any 2023 4xe, confirm the battery recall is resolved before anything else.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

4xe battery / HCP recalls

$0

4xe engine replacement under XC2 warranty extension

$0

Sources: NHTSA complaint database, 2023 Jeep Grand Cherokee and Grand Cherokee 4xe · NHTSA manufacturer communications (XC2 4xe engine-replacement warranty extension; Uconnect/air-suspension TSBs; recall documents) · Independent mechanic channel transcripts (WL Grand Cherokee)

Rearview-camera recall chain and airbagsmoderate

The WL's most repeated recall theme is the rearview camera — several campaigns for an image that may not display in reverse, a federal rear-visibility (FMVSS 111) non-compliance: the Central Vision Park Assist software (23V-577), a screen-module connection (24V-291), a coaxial cable (24V-289), and the radio software (24V-436). Some superseded others, so a car fixed once may still need the newest remedy. There are also airbag recalls — a steering-column control-module weld affecting driver-airbag deployment (24V-199) and front side-airbag connectors (24V-897, 26V-328). Confirm the latest camera and airbag remedies were applied.

Sources: NHTSA complaint database, 2023 Jeep Grand Cherokee and Grand Cherokee 4xe · Independent mechanic channel transcripts (WL Grand Cherokee)

$0

Camera and airbag recalls

Steering, coil-spring, and control-arm recalls (carried from 2022)major

The WL's chassis recalls extend into 2023: a steering-column intermediate shaft that can disconnect and cause a loss of steering (23V-352), rear coil springs that can detach while driving (23V-413, replaced by 26V-051), and an upper control-arm ball joint that can separate and drop a wheel (24V-132). All are free inspection/repairs, and all are the kind of safety item a used listing never mentions. Verify each by VIN.

Sources: NHTSA complaint database, 2023 Jeep Grand Cherokee and Grand Cherokee 4xe · Independent mechanic channel transcripts (WL Grand Cherokee)

$0

Steering/suspension recalls

Uconnect screen and Quadra-Lift air suspensionmoderate

The everyday WL complaints are electronic and suspension-related. The Uconnect 5 screen can go blank, lock up, or reboot (a documented service-bulletin condition, and a center-stack display transistor can overheat — recall 25V-083). The optional Quadra-Lift air suspension throws 'Service Air Suspension' messages with ride-height sensor faults, worse in cold weather, and Chrysler ran a part-order-restriction program on the air-suspension control module. Test the screen across menus and cycle the air suspension through its heights on the drive.

Sources: NHTSA complaint database, 2023 Jeep Grand Cherokee and Grand Cherokee 4xe · Independent mechanic channel transcripts (WL Grand Cherokee)

Defrost, blower motor, and other software recallsminor

Several smaller safety recalls round out the year: a hybrid-control-processor software error disabling windshield defrost/defog (24V-111), a blower motor that can fail and disable defrost/defog (25V-430), a high-beam AUTO-activation issue (24V-130), a second-row seat-belt buckle bolt (24V-434), a head-restraint that may not lock (25V-472), and a transmission gear-selection indicator that may not display (26V-413). All free. Verify the applicable ones by VIN.

Sources: NHTSA complaint database, 2023 Jeep Grand Cherokee and Grand Cherokee 4xe

$0

Software/hardware recalls

The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
6 mechanic & owner sources

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Open recalls

Free fixes at any Jeep dealer. Run the VIN — “completed” isn’t always completed.

  1. 25V-7414xe high-voltage battery may fail internally and cause a fire — park outside, do not charge until fixed (2022-2026 GC 4xe; supersedes 23V-787/24V-720). Free software update / battery replacement as needed. Chrysler code 68C.open
  2. 25V-5764xe PHEV hybrid-control-processor software error may cause a loss of drive power (2022-2026 GC PHEV). Free software update. Chrysler code 73C.open
  3. 23V-352Steering-column intermediate shaft may disconnect — loss of steering control (2022-2023 GC, 2021-2023 L). Free inspection/replacement. Chrysler code 58A.open
  4. 23V-413Rear coil springs may detach while driving (2022-2023 GC, 2021-2023 L). Free inspection/repair. Replaced by 26V-051. Chrysler code 64A.open
  5. 24V-132Upper control-arm ball joint and steering knuckle may separate — wheel falls outward (2021-2023 L, 2022-2023 GC). Free pinch-bolt replacement. Chrysler code 10B.open
  6. 24V-199Steering-column control module may be improperly welded — driver airbag may not deploy — FMVSS 208 (multi-model incl. 2023 GC). Free inspection/replacement. Chrysler codes 14B/33B-36B.open
  7. 23V-577Central Vision Park Assist rearview image may not display in reverse — FMVSS 111 (2022-2023 GC, 2021-2023 L, Wagoneer). Free software update. Chrysler code 56A.open
  8. 24V-291Improperly fastened screen-module connections may prevent the rearview image from displaying — FMVSS 111 (2023 GC and L). Free repair. Chrysler code 44B.open
  9. 24V-130In headlight AUTO position, the driver may be unable to quickly activate high beams — FMVSS 108 (2023-2024 GC and L). Free reconfiguration. Chrysler code 12B.open
  10. 24V-434Second-row seat-belt buckle bolt may not be tightened properly — FMVSS 210 (2023 GC). Free inspection/tighten. Chrysler code 70B.open
  11. 25V-430Blower motor may fail and disable windshield defrost/defog — FMVSS 103 (2023 GC and L). Free inspection/replacement. Chrysler code 49C.open
  12. 26V-413Software error may prevent the transmission gear-selection indicator from displaying — FMVSS 102, rollaway risk (2022-2024 GC and others). Free shifter-module software update. Chrysler code 30D.open

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