Infotainment and electrical blackouts, the largest thread in the filemoderate
The most repeated complaint on this model year is not mechanical. Screens go black, and the cameras, radio, navigation and rear climate controls go with them. 'Infotainment system broke, black screen, no ability to use back up or other cameras, or see navigation etc.' 'Driving down the interstate the main screen went out completely, GPS, radio, controls to temperature for the back. Back up camera works and [not much else].' 'The infotainment center went black. No sound in vehicle, no back up camera, no radio.' 'Radio screen went black and back up camera not working, no chimes or turn signal not making sound.' Related electrical reports sit alongside: 'My dashboard gave an alert battery saver active, then another alert stating to service charging system, vehicle may stall.' 'The contact stated that while driving at various speeds, the vehicle unintendedly shut off.' 'Vehicle is not detecting key fob. Main battery was changed, now the vehicle is not detecting keys, both key fob batteries have been replaced.' A reliability channel describes the same pattern generation-wide: 'touchscreen freezing, Bluetooth connectivity drops, and app crashes. The MyLink system has seen multiple software updates, but issues persist due to wiring harness faults and outdated code.' No recall or GM programme in our data covers the head unit on this year. A losing rear camera is a legal problem as well as an inconvenience, so spend real time with the screen before you buy.
Sources: NHTSA complaint database, 2023 Chevrolet Traverse · Independent mechanic and owner channel transcripts, second-generation Chevrolet Traverse
shop rate out of warranty
Software update at a dealer, if that is the cause
no source-quoted figure; get a written quote
Head unit replacement