VinCanary

Reliability report · 2018 Chevrolet Traverse · Updated July 2026

The loudest year in the whole run at 452 complaints, and the launch of a nine-speed automatic that owners replace, replace again, and are never given a recall for. Only two recalls, and neither one touches the failure that dominates the file.

The redesigned Traverse arrived with GM's nine-speed automatic, and the 2018 complaint file is mostly about it. The sequence owners describe is consistent: a shudder in a narrow speed band, a dealer visit that changes nothing, then a failure. 'Vehicle shudders when driving between 18mph and 40mph. Brought into dealership, was told that the Torque Converter is coming apart, and that it would require an entire Transmission rep[lacement].' 'Lost power to transmission at 36k miles. Transmission replaced by GM. Currently, the vehicle lost transmission power while driving and had to be towed to dealership.' 'Our Traverse has the transmission shudder really bad. This started at about 20k miles. Dealership made some adjustments which helped. Now that it out of warranty, this has gotten soo m[uch worse].' One owner is on their second replacement and expecting a third. Another was told 'one of the 9 clutches are going out.'

GM's own bulletin index confirms the scale without ever promising to pay. It carries an informational bulletin titled the '9T65 Automatic Transmission Replacement Pilot Program,' republished fifteen separate times with model-year scopes that walk forward from 2018 to 2024. For 2018 specifically it published Preliminary Information telling technicians that 'if a slight shudder is felt during a shift at speeds of 40 MPH or below' they should drain and fill the transmission and flush the cooler, and a combined bulletin pairing 'Transmission Shudder, Low Idle, Stalling after Auto Start, Reduced Engine Power.' A mechanic who reviewed the paperwork puts it plainly: 'none of the registered issues were proven to be a safety concern, so there are no proper recalls for torque converters or transmissions for the Traverse model with free repairs.' Several owners in this file went hunting for a recall that does not exist. We checked. It does not.

The second cluster is Shift to Park, the dashboard message telling you to put the car in park when it already is, which then stops the engine turning off and leaves the car unlocked. GM published thirteen bulletins for it and the earliest says 'Engineering is still investigating the root cause.' Two mechanics trace it to the shifter assembly and its park sensor rather than the gearbox, which is the good news, because it means the fix is a part swap rather than a transmission. Beneath those two: a Customer Support Program for damaged piston oil control rings on 3.6L engines whose remedy is a new engine, an emission recall for 2.0L turbo cars, a brake booster vacuum bulletin, and a front exhaust pipe bracket that cracks. GM has extended coverage on the exhaust to fifteen years or 150,000 miles for later years, and one owner complains that 'gm refuses to fix 2018s.'

Evidence: 452 NHTSA complaints · 2 recall campaigns · 10 mechanic & forum sources

Canary status

Fainted

What that means: 452 federal complaints, the highest of any Traverse year in our data, against only two recalls. That gap is the whole story. The dominant cluster is the new nine-speed automatic, the 9T65: a torque-converter shudder that starts as early as 20,000 miles and ends in a full transmission replacement, sometimes twice. GM built a standing internal process for swapping this gearbox and republished the bulletin fifteen times, but never issued a recall for it, so out of warranty the bill is yours. Alongside it runs a Shift to Park fault GM admitted it could not root-cause. This is the year to buy only with a long powertrain warranty attached.

CalmChirpingSquawkingFainted

452

Federal complaints, the most of any Traverse year here

2

Recalls

around $8,500

Full transmission replacement out of warranty (owner-quoted on the prior generation)

shop rate, first attempt only

Fluid drain, fill and cooler flush per GM's bulletin

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

Nine-speed torque-converter shudder that ends in a transmission replacement

major

The defining failure of this model year. It begins as a vibration in a narrow speed band, usually between roughly 18 and 40 mph, and it escalates. 'Vehicle shudders when driving between 18mph and 40mph. Brought into dealership, was told that the Torque Converter is coming apart, and that it would require an entire Transmission rep[lacement].' 'I purchase my 2018 Traverse in 2020. From day one there was a transmission problem. Took it to a Chevrolet dealer and they told me there something broken inside the transmission.' 'Transmission had a shutter when we bought it from a dealership at approximately 80,000 miles and after taking it back to dealership 2 different times we were told that was just how these [are].' 'Shift to park errors over multiple years, shutter when accelerating. Now pressure control solenoid code, vehicle will not go in reverse or shift out of first gear. Transmission needs re[placement].' GM's documented first response is a fluid drain and fill plus a cooler flush; when that fails, the internal 9T65 Automatic Transmission Replacement Pilot Program is the path, and that is a dealer process bulletin, not coverage. There is no recall. On a 2018 the factory powertrain warranty is long expired, so the economics are simple and bad: a shudder you can feel on a test drive is a transmission you may be buying.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

Fluid drain, fill and cooler flush per GM's bulletin

shop rate, first attempt only

Torque converter replacement (owner-quoted on a later Traverse year)

$3,800

Full transmission replacement out of warranty (owner-quoted on the prior generation)

around $8,500

Sources: NHTSA complaint database, 2018 Chevrolet Traverse · NHTSA manufacturer communications, Chevrolet Traverse (CSP 18186 piston oil control ring; 9T65 transmission replacement pilot programme; Shift to Park bulletins; 2018 torque converter shudder Preliminary Information; brake booster vacuum P0557 bulletin; front exhaust pipe Special Coverage; 2.0L emission recall; second-row buckle CSP) · Independent mechanic and owner channel transcripts, second-generation Chevrolet Traverse

Shift to Park, a fault GM could not root-causemajor

The car is in park, the dash says Shift to Park, and the engine will not switch off. Owners describe wiggling the lever, restarting repeatedly, and walking away from an unlocked car. 'Shifter assembly, Shift to Park. The 2018 Chevrolet Traverse repeatedly shows a shift to park message when the vehicle is already in park, this causes the vehicle to not turn off.' 'My vehicle has had the issue of putting the car in park and it says it is not in park, have to wiggle the gear shift around for it to recognize that the car is fully in park.' 'I am getting a shift to park error code on dashboard. The shifter gear is in park but the vehicle will not turn off. I have called the dealer several times and they are told the probl[em].' GM published thirteen bulletins about this message, all of them scoped to 2018 and 2019 only, and the earliest is a Preliminary Information that states 'Engineering is still investigating the root cause. The PI will be updated to a bulletin once the final root is understood.' It later became a service bulletin with a repair procedure. Two mechanics on video diagnose it the same way and it is the reassuring part of this issue: the fault is in the shifter assembly and its park position sensor, not the transmission. One scans a car and finds 'no fault in the engine, no fault in the transmission,' then goes to the shifter: 'here is the sensor located. This is the sensor which will give the signal.' The other simply replaces the shifter assembly. It is a part swap, not a gearbox.

Sources: NHTSA complaint database, 2018 Chevrolet Traverse · NHTSA manufacturer communications, Chevrolet Traverse (CSP 18186 piston oil control ring; 9T65 transmission replacement pilot programme; Shift to Park bulletins; 2018 torque converter shudder Preliminary Information; brake booster vacuum P0557 bulletin; front exhaust pipe Special Coverage; 2.0L emission recall; second-row buckle CSP) · Independent mechanic and owner channel transcripts, second-generation Chevrolet Traverse

part plus labour, owner pays out of warranty

Shifter assembly replacement (the mechanic-diagnosed fix)

$800

GM's quoted repair to one owner on a later Traverse year

3.6L piston oil control rings, and a programme whose remedy is a new enginemajor

  • 3.6L V6

GM ran Customer Support Program 18186 on 2018 Buick Enclave, Chevrolet Impala and Chevrolet Traverse vehicles with the 3.6L V6, option codes LFX or LFY. A Customer Support Program, or CSP, is the industry's quiet extended-warranty coverage for a known defect. GM's own words: the cars 'may have a condition where the piston oil control ring may have been damaged during installation. If this happened, it could lead to excess oil consumption in the combustion chamber and result in an engine misfire, a check engine light, and low oil levels. If the vehicle continues to be driven with an insufficient oil level, the engine could be severely damaged and the vehicle could lose propulsion.' The procedure is to inspect cylinders 2, 4 and 6, and 'if, during inspection, the technician sees evidence of cylinder wall scoring, (gouges), or a broken oil control ring is found, dealers are to replace the engine.' A reliability channel reports the downstream symptom in owner language: 'excessive oil consumption in the 3.6 L V6 engine, causing oil to burn, requiring frequent topups and potentially leading to engine damage.' GM's summary does not state years or mileage limits, so whether a given car is still eligible is a VIN question for a dealer, not something to assume. Check the oil level yourself before you buy either way.

Sources: NHTSA manufacturer communications, Chevrolet Traverse (CSP 18186 piston oil control ring; 9T65 transmission replacement pilot programme; Shift to Park bulletins; 2018 torque converter shudder Preliminary Information; brake booster vacuum P0557 bulletin; front exhaust pipe Special Coverage; 2.0L emission recall; second-row buckle CSP) · Independent mechanic and owner channel transcripts, second-generation Chevrolet Traverse

$0 if eligible, verify by VIN

Inspection and, if needed, engine replacement under CSP 18186

engine replacement, owner pays

Same failure once the programme has expired

The two recalls, and what they actually covermoderate

Only two safety campaigns reach this year, and neither addresses the transmission complaints above. Recall 20V-668 (GM number N202313440) is the closest: on 2018 to 2020 Traverses and a long list of GM siblings, 'the start/stop accumulator endcap may have missing bolts,' and missing bolts 'could result in a transmission oil leak and may progress to a loss of propulsion,' with fire risk if the fluid reaches an ignition source. Start-stop is the system that shuts the engine off at a red light and restarts it when you lift off the brake; the accumulator is the part that keeps transmission pressure up while the engine is off. Dealers inspect and replace it free. Recall 21V-246 (GM number N202321200) covers side curtain air bags that 'may not be properly attached,' remedied by realigning or replacing weld nuts. Its summary reads 2010 to 2019 Traverse, but resolved on NHTSA's campaign-number endpoint it covers 108 vehicles in total across every make and model year, so the odds it is your car are small. Separately, GM ran an emission recall on 2018 cars with the 2.0L turbo engine whose engine control module 'may not respond to test tools with the correct Calibration Verification Number,' which can fail an emissions inspection. That is an emission recall, handled outside the safety recall system, and it is why it does not appear in the count of two.

Sources: NHTSA manufacturer communications, Chevrolet Traverse (CSP 18186 piston oil control ring; 9T65 transmission replacement pilot programme; Shift to Park bulletins; 2018 torque converter shudder Preliminary Information; brake booster vacuum P0557 bulletin; front exhaust pipe Special Coverage; 2.0L emission recall; second-row buckle CSP) · NHTSA recall campaign records, 2018 Chevrolet Traverse (recallsByVehicle and campaignNumber)

$0

Both safety recall remedies

$0

2.0L turbo engine control module reprogramming under the emission recall

Front exhaust pipe bracket, covered for later years but contested on 2018moderate

A weld holding the mounting bracket to the front exhaust pipe cracks, the bracket separates, and a hole opens in the pipe. The symptom is a rattle and then a roar, and in the worst reports fumes in the cabin. GM's Special Coverage language, which appears in bulletins scoped to 2018 through 2023: 'certain vehicles may have a condition that could cause the mounting bracket on the front exhaust pipe to separate from the pipe. If this condition occurs, a hole may develop in the exhaust pipe at the bracket location, and a rattling or increased exhaust noise may be heard. Dealers are to replace the front exhaust pipe as necessary. The repairs will be made at no charge to the customer.' The version filed for 2023 cars is the only one that states terms, and they are generous: fifteen years or 150,000 miles from the in-service date, regardless of ownership, with reimbursement for owners who already paid. On 2018 the picture is murkier. One owner in this file writes: 'Exhaust weld broken (several times) same as special coverage adjustment n212356540 front exhaust pipe. This is a well known problem but gm refuses to fix 2018s.' That GM internal number is owner-reported, not read from a GM document, so treat it as a pointer for the dealer rather than a guarantee. Ask a dealer to check the VIN against the Special Coverage before you accept a quote. If it is not covered, the repair is small: an owner-mechanic on a later Traverse was quoted $380 to have a dealer fit the pipe or $175 to buy the part and do it himself.

Sources: NHTSA complaint database, 2018 Chevrolet Traverse · NHTSA manufacturer communications, Chevrolet Traverse (CSP 18186 piston oil control ring; 9T65 transmission replacement pilot programme; Shift to Park bulletins; 2018 torque converter shudder Preliminary Information; brake booster vacuum P0557 bulletin; front exhaust pipe Special Coverage; 2.0L emission recall; second-row buckle CSP) · Independent mechanic and owner channel transcripts, second-generation Chevrolet Traverse

$0, verify by VIN

Front exhaust pipe replacement under the GM Special Coverage, if eligible

$380

Dealer repair out of pocket (owner-quoted on a later Traverse year)

$175

Part only, fitted by the owner (same source)

Brake booster vacuum sensor, stalling after auto start, and the second-row buckle programmemoderate

Three smaller documented items on this year. First, GM published a bulletin for an 'Intermittent Service Power Brake Assist Message With a Brake Shudder and Possible DTC P0557 Set/Stored,' caused by the power brake booster vacuum sensor giving intermittent readings; the fix is a new vacuum check valve and hose. A DTC is a Diagnostic Trouble Code, the number a scan tool reads out of the car's computer. Second, a combined driveability bulletin names 'Transmission Shudder, Low Idle, Stalling after Auto Start, Reduced Engine Power Displayed on Driver Information Center, Malfunction Indicator Lamp Illuminated' together with a list of engine and transmission codes. If a 2018 stalls when the start-stop system tries to restart it, that is a documented condition rather than a mystery. Third, a Customer Support Program covers 2018 to 2020 cars with second-row bench seats where the middle seat belt buckle 'can fall down between the second row bench seats and be damaged when one portion of the bench is moved relative to the o[ther].' Dealers add an elastic strap and replace the buckle if damaged. Bench-seat cars only, so if yours has captain's chairs it does not apply.

Sources: NHTSA manufacturer communications, Chevrolet Traverse (CSP 18186 piston oil control ring; 9T65 transmission replacement pilot programme; Shift to Park bulletins; 2018 torque converter shudder Preliminary Information; brake booster vacuum P0557 bulletin; front exhaust pipe Special Coverage; 2.0L emission recall; second-row buckle CSP)

shop rate out of warranty

Brake booster vacuum check valve and hose per the bulletin

$0 if eligible, verify by VIN

Second-row buckle strap and inspection under the Customer Support Program

2 failed transmissions 2018 vehicle 2024 replacement of transmission 2026 needs another transmission
10 mechanic & owner sources

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Open recalls

Free fixes at any Chevrolet dealer. Run the VIN — “completed” isn’t always completed.

  1. 20V-668Start-stop accumulator endcap may have missing bolts, causing a transmission oil leak that can progress to loss of propulsion, with fire risk near an ignition source (2018-2020 Traverse plus many GM siblings). Dealers inspect and replace the accumulator, free. Recall began 15 December 2020. GM code N202313440.open
  2. 21V-246Side curtain air bags may not be properly attached (2010-2019 Traverse and siblings). Dealers inspect and realign or replace the weld nuts, free. 108 vehicles total across all makes and years. Letters mailed 24 May 2021. GM code N202321200.open

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