Shift to Park, a fault GM could not root-causemajor
The car is in park, the dash says Shift to Park, and the engine will not switch off. Owners describe wiggling the lever, restarting repeatedly, and walking away from an unlocked car. 'Shifter assembly, Shift to Park. The 2018 Chevrolet Traverse repeatedly shows a shift to park message when the vehicle is already in park, this causes the vehicle to not turn off.' 'My vehicle has had the issue of putting the car in park and it says it is not in park, have to wiggle the gear shift around for it to recognize that the car is fully in park.' 'I am getting a shift to park error code on dashboard. The shifter gear is in park but the vehicle will not turn off. I have called the dealer several times and they are told the probl[em].' GM published thirteen bulletins about this message, all of them scoped to 2018 and 2019 only, and the earliest is a Preliminary Information that states 'Engineering is still investigating the root cause. The PI will be updated to a bulletin once the final root is understood.' It later became a service bulletin with a repair procedure. Two mechanics on video diagnose it the same way and it is the reassuring part of this issue: the fault is in the shifter assembly and its park position sensor, not the transmission. One scans a car and finds 'no fault in the engine, no fault in the transmission,' then goes to the shifter: 'here is the sensor located. This is the sensor which will give the signal.' The other simply replaces the shifter assembly. It is a part swap, not a gearbox.
Sources: NHTSA complaint database, 2018 Chevrolet Traverse · NHTSA manufacturer communications, Chevrolet Traverse (CSP 18186 piston oil control ring; 9T65 transmission replacement pilot programme; Shift to Park bulletins; 2018 torque converter shudder Preliminary Information; brake booster vacuum P0557 bulletin; front exhaust pipe Special Coverage; 2.0L emission recall; second-row buckle CSP) · Independent mechanic and owner channel transcripts, second-generation Chevrolet Traverse
part plus labour, owner pays out of warranty
Shifter assembly replacement (the mechanic-diagnosed fix)
$800
GM's quoted repair to one owner on a later Traverse year