VinCanary

Reliability report · 2023 Toyota Sienna · Updated July 2026

The cleanest fourth-generation year on paper — two recalls, one nagging brake habit, and glass that sometimes lets go.

On the numbers, 2023 is the best of the hybrid-only Siennas: 62 federal complaints, two recalls, and none of the launch-year scatter that shows up on a 2021. The mechanical package is fully settled and, as the independent Toyota mechanic in our sources points out, none of it was new to begin with — the 2.5-litre four is the engine that launched in the 2018 Camry, the hybrid transaxle is shared with the Highlander Hybrid and RAV4 Prime, and the platform dates to 2016. His summary of this van is unequivocal: 'this is one of the greatest minivans ever made and there's very few minivans that will compete with it in reliability.' A 40,000-mile independent long-term test in our sources backs that up — one unscheduled repair in 40,000 miles, a sensor cover, replaced under warranty.

Two things stop this being a no-questions year. The first is the brake behaviour that defines this whole generation: about 26 of the 62 complaints describe the van briefly surging forward as regenerative braking hands over to the ordinary brakes. Toyota has a software update, but the wording is about improving 'brake feeling' and owners report it returning. The second is glass — moonroofs and rear windscreens shattering without being hit, including one that let go on a motorway and rained glass onto the driver with children in the back. Neither is a big repair bill. Both are worth knowing before you buy.

Evidence: 62 NHTSA complaints · 2 recall campaigns · 6 mechanic & forum sources

Canary status

Chirping

What that means: 62 federal complaints, the smallest fourth-generation file, and only two recalls — one of which is a bolt-tightening job and the other applies solely to wheelchair conversions. But the file is narrow rather than empty: roughly four in ten complaints are the same braking behaviour that runs through 2021 and 2022, and a second cluster is roof and rear glass shattering without impact.

CalmChirpingSquawkingFainted

62

Federal complaints

2

Recalls

owner-paid; no figure given in the file

Same update out of warranty

$0

Brake control module software update, in warranty

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

The brake surge — still the biggest single complaint

major
  • 2.5L Hybrid (A25A-FXS)

Every hybrid uses regenerative braking: lift off or brake gently and the electric motor slows the van and recharges the battery rather than using the pads. On the fourth-generation Sienna the handover from that to the ordinary hydraulic brakes can misbehave, and it remains the largest complaint cluster on this year — roughly 26 of the 62 filings. Owners describe the pedal briefly going soft and the van creeping or lurching forward before the brakes catch, most often downhill, into a corner, or as they come to a stop. There is no warning light and no stored fault code, which is why dealers frequently cannot reproduce it. Toyota does acknowledge it. Its bulletin reads: 'Some drivers of 2021–2024 model year Sienna Hybrid vehicles may be sensitive to the momentary transition from regenerative braking to hydraulic braking under certain driving conditions, such as while driving downhill, or turning with light brake pedal application. The brake actuator control module can be updated to improve brake feeling.' Owners identify that update as T-SB-0047-24, issued May 2024. A TSB is the fix instruction a carmaker sends its dealers — unlike a recall it generates no owner letter and is not automatically free once the warranty has run out. Owners on the sibling years report having it done and the surge coming back. Ask whether the update was performed, then test the brakes yourself over several stops.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

This is a 2.5L Hybrid (A25A-FXS) problem. The 3.5L V6 doesn’t share it.

Which engine is in the one you found? →

Brake control module software update, in warranty

$0

Same update out of warranty

owner-paid; no figure given in the file

Sources: NHTSA complaint and recall databases, 2023 Toyota Sienna Hybrid (both catalogue names queried) · NHTSA manufacturer communications — Toyota recall documents, brake actuator control module bulletin, Customer Support Program 22TE09

Moonroof and rear glass shattering without impactmoderate

The second cluster on this year and it is unnerving rather than expensive. Owners report the panoramic roof glass and the rear windscreen breaking with nothing striking them. One filing describes driving on a motorway with small children in the back when 'a loud pop sounded and glass from the moon roof came shattering down upon us', hitting the driver's face, arms and hair; she was able to exit safely and the children were not struck. Similar reports appear on the neighbouring model years, including a rear windscreen that shattered in a driveway with a security camera confirming nobody was near the van. There is no recall and no Toyota bulletin for this. Practically: check the roof and rear glass for chips and stress marks before you buy, and if you are buying used, ask whether either has been replaced and why. Comprehensive insurance covers glass; the shock in a van full of children is the real cost.

Sources: NHTSA complaint and recall databases, 2023 Toyota Sienna Hybrid (both catalogue names queried)

Third-row seatback bolts — recall 25V-086major

One of only two recalls on this year, and the only Toyota one. It covers 2021–2025 Sienna Hybrids: 'The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly.' Toyota lists it as failing three federal safety standards — head restraints, seating systems, and child restraint anchorages. That third one is why a bolt-tightening recall matters more in a minivan than it would elsewhere: it governs the anchor points a child seat clips into. Dealers tighten the bolts free (Toyota code 25TA05) and owner letters were mailed on 1 April 2025. The remedy addresses the third row only, so if a van has a rattle from the second row, this recall will not resolve it.

Sources: NHTSA complaint and recall databases, 2023 Toyota Sienna Hybrid (both catalogue names queried) · NHTSA manufacturer communications — Toyota recall documents, brake actuator control module bulletin, Customer Support Program 22TE09

$0

Recall bolt tightening

High-voltage cable corrosion at the rear motor — Toyota program 22TE09moderate

  • 2.5L Hybrid (A25A-FXS)

A Customer Support Program rather than a recall — quiet extended coverage that sits outside the ordinary warranty, so it does not appear in a VIN recall search and you have to ask a Toyota dealer for it by name. Toyota's wording: coverage 'for repairs related to excessive corrosion to the wire harness connections at the Rear Motor Generator. Excessive corrosion can cause AM Radio Static during certain drive cycles, or the vehicle may not start.' On an all-wheel-drive Sienna the rear wheels are driven by an electric motor, and this covers the high-voltage floor harness and rear traction motor cable feeding it. The symptom is odd enough to be easy to miss: crackling on the AM band while driving. On coverage, read Toyota's line carefully — the bulletin states these parts are covered by the New Vehicle Limited Warranty for three years or 36,000 miles, but that is the ordinary factory warranty, not the program, and the program's own window is not stated in the bulletin summary. Verify the terms in the bulletin PDF and have a dealer check the VIN. Toyota's own technical instructions give different year spans in different revisions — one says 2021–2022, a later one says 2021–2024 — and one related bulletin in the set carries an obsolescence notice dated February 2026, all of which is a reason to check by VIN rather than by model year. Salt-belt vans carry the exposure.

Sources: NHTSA complaint and recall databases, 2023 Toyota Sienna Hybrid (both catalogue names queried) · NHTSA manufacturer communications — Toyota recall documents, brake actuator control module bulletin, Customer Support Program 22TE09

What the long-term data actually showsminor

  • 2.5L Hybrid (A25A-FXS)

Two independent sources give this generation an unusually clean bill of health, and they are worth stating plainly because the complaint file alone can read harsher than the van deserves. An instrumented 40,000-mile long-term test in our sources logged exactly one unscheduled repair over the whole distance — a sensor cover, replaced under warranty — alongside eight routine service visits at 5,000-mile intervals, the first five free under Toyota's included maintenance and the rest around $100 each. Their only standing complaint is behavioural: the rear collision-avoidance system braking hard whenever it senses anything behind the van while reversing. Separately, the independent Toyota mechanic in our sources emphasises that nothing in the drivetrain was new at launch — the 2.5-litre A25A-FXS engine came from the 2018 Camry, the hybrid electronics from the 2016 Prius generation, the P810 transaxle from the Highlander Hybrid and RAV4 Prime — and his only reason to tell someone not to buy this van is power, not reliability: 'if you have a heavy foot and you're expecting the same power level as a V6, well, it's just not there.'

Sources: Independent Toyota mechanic channel — 2021+ Sienna Hybrid buying guide · Independent 40,000-mile Sienna Hybrid long-term test

Practical things to check that are not faultsminor

Three quirks of this van worth knowing before you commit. There is no spare wheel under the floor — a spare was a low-cost dealer option, so look in the load area to see whether the van you are buying has one, or you are relying on an inflator kit. The third-row seat cannot be removed, because it contains an airbag; it folds and slides forward, but this is not the old Sienna where the seats came out. And the hybrid system has a cooling-fan filter that our mechanic source calls an important maintenance item — most owners have never heard of it, so ask whether it has been serviced. One more from this year's file that is not Toyota's fault but is a minivan buyer's problem: a third-party BraunAbility wheelchair seat system installed by a mobility dealer seized mid-cycle and trapped a disabled passenger. If the van has aftermarket mobility equipment, that equipment has its own service history and its own recalls, separate from Toyota's.

Sources: NHTSA complaint and recall databases, 2023 Toyota Sienna Hybrid (both catalogue names queried) · Independent Toyota mechanic channel — 2021+ Sienna Hybrid buying guide

A loud pop sounded and glass from the moon roof came shattering down upon us.
6 mechanic & owner sources

Shopping this year?

Get the printable pre-purchase checklist and an alert if this year’s recall sheet changes.

Open recalls

Free fixes at any Toyota dealer. Run the VIN — “completed” isn’t always completed.

  1. 25V-086Third-row seatback bolts may not be tightened properly on 2021–2025 Sienna Hybrid, failing federal standards for head restraints, seating systems and child restraint anchorages. Free bolt tightening; owner letters mailed 1 April 2025 (Toyota code 25TA05).remedy available
  2. 25V-877Vantage Mobility wheelchair-van conversions only (2021–2025 Sienna): QRT-Deluxe and QRT-Max restraint retractors may not lock, so a wheelchair may not be properly secured. Free inspection and replacement; letters mailed 27 January 2026.open

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