Sliding-door cables, hinges and latches — and the settlement that pays for themmajor
Separate from the recall, the third-generation Sienna's door hardware has four recurring failures, and Toyota has bulletins for all of them: the cable that pulls the door can snap (you will see it dangling above the rear tyre and the door stops working); the centre hinge corrodes so the door jams just as it finishes closing; and the front or rear lock assembly seizes, so the door will not latch. A class-action settlement produced what Toyota calls a Customer Confidence Program — a quiet extended-coverage scheme run outside the normal warranty — under program code ZKI, plus two Warranty Enhancement Programs, ZH4 for the front lock assemblies and ZH5 for the rear. The terms are stated in Toyota's own bulletin: cable sub-assembly, centre hinge and fuel-filler door are covered for '10 years from the subject vehicle's date of first use, regardless of mileage', and ZH4 and ZH5 run nine years from first use plus one additional year, also with no mileage cap. On a 2016 van that clock is at or past its end, so treat these as your cost from here, not Toyota's. Our mechanic source's standing advice is to call a Toyota dealer and ask about extended policy coverage before paying anyone — and a long-term owner in our sources had the latches replaced at around 50,000 miles and watched the same fault return by 85,000.
Sources: NHTSA complaint and recall databases, 2016 Toyota Sienna · NHTSA manufacturer communications — Toyota recall documents and sliding-door programs ZKI / ZH4 / ZH5 · Independent Toyota mechanic channel — 2011–2020 Sienna buying guide
$40–$50
Sliding-door cable part (mechanic-quoted)
mechanic calls it 'a very expensive part'
Rear lock assembly
$0
Covered repair while ZKI/ZH4/ZH5 still applied