VinCanary

Reliability report · 2021 Tesla Model Y · Updated July 2026

The loudest year for broken suspension parts — owners are losing lateral links and control-arm bushings before 30,000 miles, and no recall covers the wear.

The 2021 Model Y carries the model's heaviest concentration of real, mechanical complaints. Read the suspension entries in the federal file and the same sentence keeps recurring at different VINs: torn front lower lateral-link and compliance-link bushings, and creaking or failed front upper control arms, at 24,000, 29,000, 49,000 miles. One car needed its entire rear subframe replaced after a rear lower fore-link bolt backed out and elongated the mounting hole. Three federal campaigns touch the corner: 21V-912 for suspension knuckles that can fracture, 21V-835 for lateral-link fasteners that can loosen until the link separates from the subframe, and 21V-387 for loose brake caliper bolts. But the bushing and ball-joint wear that owners are actually paying for is not recalled — Tesla instead shipped a firmware feature that watches your wheel alignment for signs of degraded ball joints, bushings and damaged suspension links.

Two more things are specific to this year. Recall 22V-317 applies to the 2021 Model Y and not the 2020: the fisheye and narrow camera cable terminals were swapped in the harness, which impairs Autosteer and automatic emergency braking without telling you — a physical fix at a service center. And the heat pump is still in its problem window, with Tesla bulletins covering 2020 and 2021 cars for refrigerant sensors that fault into no heat, no air conditioning and no defrost; one 2021 owner reported a $4,000 quote for a heat pump and air-conditioning unit that failed in under three years. The 2021 also introduced third-row seating, in small numbers. Buy one only with all four physical recalls proven closed, a slow-speed suspension listen, and a full heat-and-cool test.

Evidence: 1,038 NHTSA complaints · 22 recall campaigns · 11 mechanic & forum sources

Canary status

Squawking

What that means: 1,038 federal complaints, and unlike the later years this file is genuinely hardware. Front lower lateral links, compliance links and upper control arms are failing at mileages in the twenties and thirties — well inside what most buyers would call new. Three suspension and seat-belt recalls apply, plus a 2021-only camera-wiring recall that quietly disables automatic emergency braking. The heat pump's refrigerant sensors are still in their bad window, and a door-latch cluster runs through the year. This is the Model Y's roughest year on hardware.

CalmChirpingSquawkingFainted

1,038

Federal complaints

Suspension

The dominant cluster

~$650 (one owner, sibling year)

Both upper control arms + lower links, out of warranty

$0

Recall remedies (21V-912, 21V-835, 21V-387)

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

Front suspension links and bushings failing under 30,000 miles

major

The defining problem of this year. Owners describe torn front lower lateral-link and compliance-link bushings, broken links, and creaking or groaning front upper control arms — repeatedly at mileages that read like a new car. One complaint: a complete failure of the front lower lateral links, compliance links and upper control arms at 29,103 miles. Another: both torn bushings and broken links at 29,000 miles. Another: a rip in the lower control bushing making the steering hard to control at low mileage. One car needed a full rear subframe replacement after a rear lower fore-link bolt backed out and elongated the subframe mounting hole. Three recalls address adjacent failures — 21V-912 (suspension knuckles may fracture, Model Y only), 21V-835 (lateral-link fasteners may loosen and let the link separate from the subframe) and 21V-387 (loose brake caliper bolts) — but the bushing and ball-joint wear itself is not recalled. Tesla's own bulletins describe a water path corroding the front upper control arm ball joints, and a later firmware feature that monitors wheel alignment specifically for degraded ball joints, bushings and damaged links. Drive it slowly over speed bumps and through a full-lock parking-lot circle with the windows down before you buy.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

Recall remedies (21V-912, 21V-835, 21V-387)

$0

Both upper control arms + lower links, out of warranty

~$650 (one owner, sibling year)

Sources: NHTSA complaint database, 2021 Tesla Model Y · NHTSA recall campaigns (21V-387, 21V-388, 21V-389, 21V-835, 21V-846, 21V-912, 22V-050, 22V-317, 23V-838, 24V-554) and Tesla manufacturer communications filed with NHTSA · Independent mechanic, owner and used-EV trade channel transcripts (Model Y heat pump, suspension and used-buying guides)

Swapped camera wiring disables emergency braking (22V-317)major

This one applies to the 2021 Model Y and not the 2020, so it is easy to miss. Recall 22V-317 covers cars whose fisheye and narrow camera cable terminals were installed in the wrong positions in the harness connector, swapping the camera views. The consequence is that the car cannot reliably detect crossing objects or sharp lane curvature, which impairs both Autosteer and automatic emergency braking — and it does not warn you. The fix is physical: Tesla corrects the terminals and recalibrates the cameras, free of charge. Confirm this one specifically by VIN; a software check will not tell you.

Sources: NHTSA recall campaigns (21V-387, 21V-388, 21V-389, 21V-835, 21V-846, 21V-912, 22V-050, 22V-317, 23V-838, 24V-554) and Tesla manufacturer communications filed with NHTSA

$0

Recall remedy (physical repair)

Heat pump refrigerant sensors — no heat, no air conditioningmajor

Tesla filed eight service bulletins stating that 2020 and 2021 Model 3 and Model Y cars may carry refrigerant pressure and temperature sensors in the heat pump that fault over time. When they do, the software stops trusting the readings and shuts the heat pump down, taking cabin heat, air conditioning and windshield defrost with it, usually behind a 'climate control system requires service' message. One 2021 owner wrote that the heat pump and air-conditioning unit went out and Tesla wanted $4,000 for a part that failed in under three years. An independent EV technician puts a sensor-only repair at roughly $450-$900 at Tesla or $350-$700 independently, and repairs that reach the super manifold or compressor well past $2,000. A high-pitched squeal from the front trunk area while preconditioning below freezing is the early warning, and typically means the compressor is already shedding metal debris into the system. Recall 22V-050 is only the software slice of the heat-pump story and does not cover the sensors or manifold. Because the heat pump also conditions the traction battery, a failed one is not just a comfort problem.

Sources: NHTSA complaint database, 2021 Tesla Model Y · NHTSA recall campaigns (21V-387, 21V-388, 21V-389, 21V-835, 21V-846, 21V-912, 22V-050, 22V-317, 23V-838, 24V-554) and Tesla manufacturer communications filed with NHTSA · Independent mechanic, owner and used-EV trade channel transcripts (Model Y heat pump, suspension and used-buying guides)

$350-$700

Refrigerant sensor replacement, independent shop

$450-$900

Refrigerant sensor replacement, Tesla service

$2,000-$4,000 (owner and technician estimates)

Heat pump / super manifold repair, out of warranty

Doors, latches and getting locked outmoderate

A distinct cluster this year. One owner reports a rear passenger door stuck closed and returned to Tesla five separate times without a fix, with children seated behind it. A more serious complaint describes an eight-month-old infant trapped inside a 2021 Model Y for around thirty minutes after a systems fault. Related, recall 24V-554 covers a hood-latch system that may fail to detect an unlatched hood, remedied over the air. Open and close every door from inside and out, including from the rear seats, and test the manual release, before you buy.

Sources: NHTSA complaint database, 2021 Tesla Model Y · NHTSA recall campaigns (21V-387, 21V-388, 21V-389, 21V-835, 21V-846, 21V-912, 22V-050, 22V-317, 23V-838, 24V-554) and Tesla manufacturer communications filed with NHTSA

Water in the rear cargo well, and other body itemsmoderate

Four separate Tesla service bulletins covering 2020-2023 Model Ys say water may have leaked into the rear trunk area through the liftgate assembly. Owners report it after rain, snow or a car wash, sometimes reaching the underfloor storage bin. Alongside it, owners describe rear window regulators going loose and rattling with wind noise (one had the regulator and a seal replaced only for it to return six months later), paint that chips easily, a loose spoiler and cameras that stop working and throw a black screen with driver-assist unavailable — twice needing camera replacement. Lift the rear cargo floor and check for water staining, rust or a musty smell.

Sources: NHTSA recall campaigns (21V-387, 21V-388, 21V-389, 21V-835, 21V-846, 21V-912, 22V-050, 22V-317, 23V-838, 24V-554) and Tesla manufacturer communications filed with NHTSA · Independent mechanic, owner and used-EV trade channel transcripts (Model Y heat pump, suspension and used-buying guides)

Phantom braking and driver-assist behaviormoderate

A substantial part of the complaint file is driver-assist behavior rather than failed parts: hard braking for nothing on Autopilot or adaptive cruise, and Full Self-Driving misjudging intersections. Recall 21V-846 addressed a communication error causing false forward-collision warnings and unexpected automatic emergency braking on one software version; 23V-085 and 23V-838 are the fleet-wide Full Self-Driving and Autosteer campaigns. All were remedied over the air. Test the driver-assist suite on a highway yourself and confirm the car is on current software — and remember that on this year the swapped-camera recall above can be the real cause of odd driver-assist behavior.

Sources: NHTSA complaint database, 2021 Tesla Model Y · NHTSA recall campaigns (21V-387, 21V-388, 21V-389, 21V-835, 21V-846, 21V-912, 22V-050, 22V-317, 23V-838, 24V-554) and Tesla manufacturer communications filed with NHTSA

What is genuinely strongminor

The battery and drive unit remain the car's best part, covered for 8 years and 120,000 miles on Long Range and Performance (100,000 miles on Standard Range) — a 2021 still has years of that left even though its 4-year / 50,000-mile basic warranty has expired. Degradation is front-loaded: most of it happens in the first 20,000 to 30,000 miles and then flattens, so a car in the middle of its life is showing you close to what you will keep. Interior wear is a non-issue; a same-design seat in a 103,000-mile sibling car was still described as fine by a used-Tesla trade seller. The problems on this year are chassis and thermal, not powertrain.

Sources: Independent mechanic, owner and used-EV trade channel transcripts (Model Y heat pump, suspension and used-buying guides)

2021 Tesla Model Y suffered a complete failure of the front lower lateral links, compliance links, and upper control arms at only 29,103 miles.
11 mechanic & owner sources

Shopping this year?

Get the printable pre-purchase checklist and an alert if this year’s recall sheet changes.

Open recalls

Free fixes at any Tesla dealer. Run the VIN — “completed” isn’t always completed.

  1. 21V-912Physical repair — 2020-2022 Model Y: the front and rear suspension knuckles may fracture, causing the suspension links to separate. Tesla inspects and replaces the knuckles as necessary, free of charge.open
  2. 21V-835Physical repair — 2020-2021 Model Y: the front suspension lateral-link fasteners may loosen, allowing the link to separate from the subframe. Tesla tightens or replaces the fasteners, free of charge.open
  3. 22V-317Physical repair — 2021 Model Y: the fisheye and narrow camera cable terminals were installed in the wrong connector positions, swapping the camera views and impairing Autosteer and automatic emergency braking. Tesla corrects the terminals and recalibrates the cameras, free of charge.open
  4. 21V-387Physical repair — 2020-2021 Model Y: the brake caliper bolts may be loose, letting the caliper contact the wheel rim and deflate the tire. Free inspection and tightening.open
  5. 21V-388Physical repair — Model Y: one or both fasteners holding the second-row seat-belt retractors may not be properly attached. Free inspection and replacement.open
  6. 21V-389Physical repair — Model Y: one or both fasteners securing the front seat shoulder belt to the b-pillar may not be properly attached. Free inspection and repair.open
  7. 22V-050Over-the-air software update — a heat-pump valve software error could trap refrigerant and cut windshield-defrost performance. Free over-the-air software update; note this does not address the heat pump's refrigerant sensor hardware.open
  8. 21V-846Over-the-air software update — on one software version a communication error could cause false forward-collision warnings or unexpected automatic emergency braking. Free over-the-air software update.open
  9. 23V-838Over-the-air software update — the roughly 2-million-vehicle Autopilot recall: Autosteer's controls may be insufficient to prevent driver misuse. Free over-the-air software update, no shop visit.open
  10. 24V-554Over-the-air software update — the hood-latch system may fail to detect an unlatched hood. Free over-the-air software update.open

Have a specific one in your sights?

The VIN is on the listing. We’ll check this exact car — build, open recalls, and whether the “completed” repairs stayed fixed.