VinCanary

Reliability report · 2022 Subaru Crosstrek · Updated July 2026

The smallest complaint file in the range, and nearly a third of it is windshields cracking on their own — with no recall and no coverage.

On raw numbers the 2022 is the quietest Crosstrek in this range: 29 federal complaints, and one recall that applies only to the plug-in hybrid. Some of that is genuine maturity in the second generation, and some of it is simply that a 2022 has had fewer years on the road to accumulate complaints.

What stops this being a Calm year is what those 29 complaints are about. Nine of them are the windshield — cracking overnight in an empty car park, spreading across the full width of the glass, one owner on their third windshield inside 36,000 miles. There is no recall. There is a class action, which is a different thing entirely, and the Crosstrek's own bulletin record contains no windshield warranty extension, unlike the Forester's and the Outback's. Because the EyeSight cameras mount to the inside of the glass, every replacement carries a mandatory recalibration, and owners quote $1,300 for the job. Separately, four owners describe unintended acceleration, two of them ending in crashes.

Evidence: 29 NHTSA complaints · 1 recall campaigns · 4 mechanic & forum sources

Canary status

Chirping

What that means: 29 federal complaints, the fewest of any Crosstrek year here, and one recall that reaches only the plug-in hybrid. But nine of those 29 complaints are windshields cracking without being struck, and unlike its Forester and Outback siblings the Crosstrek has no windshield warranty extension — so a recurring four-figure cost sits outside every programme.

CalmChirpingSquawkingFainted

29

Federal complaints

9 of 29

Are windshields

often a small deductible

Same job through comprehensive insurance

$1,300 (owner quote, this model year)

Windshield replacement including mandatory EyeSight recalibration

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

Windshields that crack on their own — no recall, no coverage

major

Nine of this year's 29 complaints are the windshield, and the descriptions are consistent: cracks appearing with no impact, spreading fast, and coming back after replacement. One owner found a crack across the whole bottom of the glass after parking a few minutes in an empty car park. Another is on a third windshield inside 36,000 miles. A third writes that a pebble at under 40 mph did it. A mechanic source explains the theory owners repeat: the windshield changed when EyeSight arrived, and the thinner acoustic glass on cars from roughly 2017 onward cracks more readily. His two flat statements are worth carrying: there has been no recall from Subaru on this, and any replacement requires EyeSight recalibration. Costs from this year's own file: $1,300 quoted with the recalibration included. His most practical tip: check your comprehensive insurance first, because many policies cover glass for a small deductible, which changes the maths completely.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

Windshield replacement including mandatory EyeSight recalibration

$1,300 (owner quote, this model year)

Same job through comprehensive insurance

often a small deductible

Sources: NHTSA complaint database, 2022 Subaru Crosstrek (true count 29) · Independent mechanic and used-buyer transcripts (Subaru specialist teardown, windshield explainer, second-generation problem review) · Reported coverage of the Subaru defective-windshield class action (Powell v. Subaru of America, consolidated with California and New Jersey cases)

The class action is not a recall — what it actually coversmoderate

Owners run into this constantly, and one in this year's file says it out loud: 'not sure why this vehicle isn't the class action lawsuit against Subaru of America with Powell et al.' Here is the documented position. A class action was filed on behalf of Christine Powell by a Pittsburgh-based firm, originally contending that 2017 to 2019 Forester, Outback and Crosstrek windshields are defective; it was later expanded with 15 new plaintiffs to add 2020 Forester, Outback and Crosstrek and 2017 to 2020 Legacy and Impreza, and consolidated with two further cases filed in California and New Jersey. The complaint alleges the windshields spontaneously crack and that replacement windshields do not fix it, and that cracks interfere with the EyeSight collision-avoidance cameras mounted behind the glass. What the plaintiffs seek is damages and a jury trial. That is not a recall, it is not a repair programme, and it compels nothing until a court approves a settlement. Two things follow for a 2022 buyer: this model year is outside the scope reported in that litigation, and the Crosstrek's Subaru bulletin record carries no windshield warranty extension at all, while the Forester's and Outback's do. Budget for glass; do not budget on a lawsuit.

Sources: NHTSA complaint database, 2022 Subaru Crosstrek (true count 29) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins) · Reported coverage of the Subaru defective-windshield class action (Powell v. Subaru of America, consolidated with California and New Jersey cases)

Unintended-acceleration reportsmoderate

Four owners in this year's file describe the car accelerating when they did not ask it to, and two of them end in crashes — one into a brick building from idle, one through a garage while shifting to Park. In the second case Subaru inspected the car and reported that the data 'indicate it has no brake, accelerator or throttle abnormalities', and the owner complains that no event-data recording was captured. A fifth complaint describes the car surging forward over a kerb into a shopfront. We are reporting what owners filed with NHTSA and nothing more: there is no recall, no investigation we retrieved, and no manufacturer campaign on this. It is worth knowing about because it is a real thread in a small file, and worth testing the way any pedal complaint is tested — park the car, confirm the brake feels firm and travels normally, and pay attention on the drive to how the car behaves moving off from a stop.

Sources: NHTSA complaint database, 2022 Subaru Crosstrek (true count 29)

Plug-in hybrid only — the low-voltage terminal recall (23V080)moderate

  • 2.0L plug-in hybrid

The only recall on this model year, and it reaches the plug-in hybrid alone. Recall 23V080, Subaru code WRD-23, covers 8,413 Crosstrek Hybrids across the 2019 to 2022 model years: the harness terminal carrying low-voltage power from the converter to the 12-volt battery can corrode and break, the 12-volt battery then stops charging, and drive power can be lost. Dealers replace the converter terminal mounting bracket free, plus the 12-volt output harness and terminals if corrosion is found; letters went out in May 2023. One owner in this year's file describes the wait for parts: 'Recall for LV terminal corrosion was sent. Dealerships had no appointments for 2 weeks... They stated they did not have tools or parts for the repair yet.' 2022 is the last model year in this campaign's scope. Petrol Crosstreks are not affected.

Sources: NHTSA complaint database, 2022 Subaru Crosstrek (true count 29) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins)

$0

Converter terminal bracket, harness and terminals (recall 23V080)

Infotainment — covered 8 years / 150,000 milesminor

An owner describes CarPlay and Starlink failures and a dealer refusing to fix them, and names the relevant document directly: 'These are listed in a Subaru service bulletin dated 1/28/25 — head unit warranty extension.' They are right, and it is worth knowing before you accept a no. Subaru's bulletin record extends the New Car Limited Warranty on the CP1 and Gen 3.1 infotainment head units to 8 years or 150,000 miles for 2019 through 2023 cars, to cover certain qualifying repairs to the infotainment audio system. A 2022 is comfortably inside that. Exercise the system hard on the test drive — cold start, incoming call, CarPlay, Bluetooth pairing, the reversing camera — and if anything misbehaves, that is a covered conversation rather than a cost.

Sources: NHTSA complaint database, 2022 Subaru Crosstrek (true count 29) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins)

$0

Qualifying head-unit repair inside the 8yr/150k extension

Battery drain and the transmission coverage gapminor

Two quieter items to price in. The telematics parasitic drain that runs through this whole generation still appears here: an owner at 34,000 miles was jump-started repeatedly, with both a dealer technician and a roadside technician confirming the battery and alternator were fine and the car had a parasitic drain nobody could locate. Subaru's telematics warranty extension covers 2016 to 2018 cars, so it does not reach this one. And on the transmission: Subaru's CVT powertrain extension to 10 years/100,000 miles appears in the Crosstrek bulletin record for the 2016, 2017 and 2019 model years, not for 2022 — so ask for CVT fluid service history. Independent mechanics are consistent that the 'lifetime fluid' description is wrong and that serviced units go a long way.

Sources: NHTSA complaint database, 2022 Subaru Crosstrek (true count 29) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins) · Independent mechanic and used-buyer transcripts (Subaru specialist teardown, windshield explainer, second-generation problem review)

The windshield cracks if you spit at it. It has had the original one, one from Safelite and one from Bright Glass and it is now cracked again.
4 mechanic & owner sources

Shopping this year?

Get the printable pre-purchase checklist and an alert if this year’s recall sheet changes.

Open recalls

Free fixes at any Subaru dealer. Run the VIN — “completed” isn’t always completed.

  1. 23V080Crosstrek Hybrid only: the harness terminal supplying low-voltage power from the converter to the 12-volt battery may corrode and break, stopping the 12-volt battery charging and risking a loss of drive power (2019–2022 Crosstrek Hybrid, 8,413 vehicles). Free replacement of the converter terminal mounting bracket, plus the 12-volt output harness and terminals if corrosion is found. Subaru code WRD-23.open

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