Viscous coupling and centre differential — the uncovered onemajor
The item with no programme behind it. An owner reports the viscous coupling and centre differential failing on a car with under 40,000 miles, with the symptom being an inability to turn at low speeds, and describes the bill as 'a several thousand dollar repair that happens right after warranty.' That is a single complaint rather than a cluster, but the failure mode is easy to check and expensive to miss, and it sits in the drivetrain that is the whole reason to buy this car. The test costs nothing: on a dry, open surface, drive slow full-lock circles in both directions and listen and feel for binding, shuddering, hopping or clunking through the driveline. A healthy symmetrical all-wheel-drive Subaru does this smoothly.
Sources: NHTSA complaint database, 2021 Subaru Crosstrek (true count 112)
several thousand (one owner's description)
Viscous coupling and centre differential