VinCanary

Reliability report · 2019 Subaru Crosstrek · Updated July 2026

The loudest Crosstrek here by a distance — eight recalls and a battery that keeps dying, though almost every headline item is free to fix.

281 complaints and eight recalls make 2019 the noisiest Crosstrek in the range. It carries over the second generation's ignition-coil problem from 2018, adds an electric-power-steering campaign, a PCV-valve campaign, improperly tempered rear door glass, and a rear seat belt that may not lock in a multiple-impact crash — and the plug-in Crosstrek Hybrid, launched this year, brings a campaign of its own.

What keeps this from being a walk-away is that essentially all of it is free work. The PCV recall replaces the short-block engine at no cost if the valve has come apart and the pieces cannot be found. The steering, glass, seat-belt, stabilizer and coil campaigns are all no-charge. Subaru also extended this model year's CVT powertrain coverage to 10 years or 100,000 miles, and the infotainment head unit to 8 years or 150,000 miles. The uncovered residue is the battery drain — a persistent, well-documented parasitic draw from the Starlink telematics module that leaves owners stranded — plus wheel bearings, which one owner replaced with the hub for about $750. Buy the one with every campaign closed and you are buying a well-covered car.

Evidence: 281 NHTSA complaints · 8 recall campaigns · 4 mechanic & forum sources

Canary status

Squawking

What that means: 281 federal complaints, the most of any Crosstrek year in this range, and eight recalls — more than the other seven years combined. The volume is real, but so is the coverage: the recalls include a free engine in one case, and the transmission carries a 10-year/100,000-mile extension. This is a year to buy on a clean recall record.

CalmChirpingSquawkingFainted

281

Federal complaints

8

Recalls

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

Parasitic battery drain from the Starlink telematics module

major

The largest uncovered cluster in this year's file, and the one owners describe most bitterly because it strands them. The DCM — the Data Communication Module, the telematics box behind Subaru's Starlink connected services — keeps drawing current after the car is switched off. Owners report the battery draining overnight, five flat batteries in under a year, and replacing the battery without the problem going away. One complaint states the case in general terms: 'Subaru owners have reported experiencing premature parasitic battery drain in vehicles equipped with Starlink in-vehicle technology. The defect presents itself when the equipped data communication module' continues to draw. Subaru's telematics warranty extension in the Crosstrek bulletin record covers 2016 to 2018 cars, not 2019, so on this year the fix is generally the owner's. Worth knowing: an independent first-generation review points out the Crosstrek was left out of the battery-drain class action that covers its larger siblings. Ask how many batteries the car has been through, and ask the dealer to measure the dark current if the answer is more than one.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

Sources: NHTSA complaint database, 2019 Subaru Crosstrek (true count 281) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins) · Independent mechanic and used-buyer transcripts (Subaru specialist teardown, second-generation problem review, used-buyers guide)

PCV valve recall (19V856) — the free short blockmajor

  • 2.0L boxer (FB20)

Recall 19V856, Subaru code WUW-08, covers 2019 Crosstrek, Forester and Ascent cars with an aluminium PCV valve — the Positive Crankcase Ventilation valve, which vents pressure out of the engine's crankcase — that can separate. The broken pieces go into the engine and the car loses power while driving. Dealers inspect and replace the valve free, and the clause that matters is what follows: if the valve has separated and the debris cannot be found, Subaru replaces the short-block engine free. Owners in this year's file report dealers marking this recall complete without the work actually being done, so ask for the repair order rather than accepting a status screen. This is the highest-value campaign on the car.

Sources: NHTSA complaint database, 2019 Subaru Crosstrek (true count 281) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins)

$0

PCV inspect and replace (recall 19V856)

$0 under the recall

Short-block engine replacement where debris cannot be found

Ignition coil and engine-computer short — recalled twice, carried over from 2018major

  • 2.0L boxer (FB20)

The 2018 problem continues into 2019. The engine computer can keep powering an ignition coil after shutdown, shorting it and stalling the car. Subaru recalled it as 19V743 in December 2019, then reissued it as 21V264 in June 2021 with a stronger remedy — software plus outright coil replacement — explicitly covering cars already repaired under the first campaign. Owners in this year's file report stalling anyway: one describes the engine cutting out at a red light immediately after collecting the car from the dealership with the newer fix in place. Check that the VIN shows 21V264 completed, not just 19V743, and ask whether the car has stalled since.

Sources: NHTSA complaint database, 2019 Subaru Crosstrek (true count 281) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins)

$0

ECM software plus ignition coils (recall 21V264)

Three more free safety recalls — steering, glass and seat beltsmajor

Recall 19V065 (Subaru code WUC-88) covers a connector inside the EPS — the Electric Power Steering unit — that can short and take away the power assist; an owner in this year's file describes losing steering assist and drive power at 60 mph. Recall 19V404 (WUG-92) is 2019-Crosstrek-only: the driver's-side rear door glass may be improperly tempered, failing the federal glazing standard, and can shatter into large pieces rather than crumbling. Recall 20V189 (WRC-20) is also 2019-only, covering rear seat belts with a dual-mode locking mechanism whose webbing sensor may not lock as intended, so in a crash involving multiple impacts the belt may not restrain the occupant properly. All three are free. A second-generation problem review independently describes the steering campaign and matches the federal record exactly.

Sources: NHTSA complaint database, 2019 Subaru Crosstrek (true count 281) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins) · Independent mechanic and used-buyer transcripts (Subaru specialist teardown, second-generation problem review, used-buyers guide)

$0

Steering gearbox, rear door glass, rear seat-belt assemblies (recalls)

Plug-in hybrid only — the low-voltage terminal recall (23V080)major

  • 2.0L plug-in hybrid

This applies solely to the Crosstrek Hybrid, the plug-in version launched this model year — a PHEV, meaning it can be charged from an outlet and driven on battery alone for a short distance. Recall 23V080, Subaru code WRD-23, covers 8,413 cars across the 2019 to 2022 model years. The harness terminal that carries low-voltage power from the converter to the 12-volt battery can corrode and break, and once it does the 12-volt battery stops charging — which can mean a loss of drive power. Dealers replace the converter terminal mounting bracket free, and replace the 12-volt output harness and terminals too if corrosion is found. Letters went out in May 2023. One owner reports the fault returning after the repair at around 125,000 miles, with the inverter connector corroded again and underbody wiring damaged by water, salt and sand — so on a salt-belt car, have the underbody looked at even if the recall shows closed. Petrol Crosstreks are not in this campaign.

Sources: NHTSA complaint database, 2019 Subaru Crosstrek (true count 281) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins)

$0

Converter terminal bracket, harness and terminals (recall 23V080)

Wheel bearings and rear differentialmoderate

Two mechanical items with attributed costs. An owner replaced a wheel bearing and its integral hub at an independent shop for about $750 with the car at 4x,xxx miles, and a first-generation review confirms wheel bearings on the Crosstrek were never recalled. Separately, an owner reports a rear differential suffering what they call 'a contained catastrophic failure' on a car serviced to schedule by Subaru dealers and never taken off road; a second-generation problem review describes rear-differential humming and whine on 2018 to 2021 cars caused by abnormal gear wear, for which dealers now offer a higher-viscosity fluid. Listen for both on the test drive: a bearing hum rises and falls as you sway the car at 40 to 50 mph, while a differential whine tracks road speed regardless of steering.

Sources: NHTSA complaint database, 2019 Subaru Crosstrek (true count 281) · Independent mechanic and used-buyer transcripts (Subaru specialist teardown, second-generation problem review, used-buyers guide)

about $750 (one owner)

Wheel bearing and integral hub, independent shop

What does not apply here — the oil-consumption programme and the head gasketminor

Both of the Subaru stories a shopper arrives with are wrong for this car. The oil-consumption powertrain extension to 8 years/100,000 miles and its class-action settlement cover 2012 to 2015 cars only, four model years before this one, and we found no oil-consumption complaints in any 2016 to 2023 Crosstrek payload. The head gasket belongs to the older EJ-series engine; a mechanic who pulled an EJ for exactly that repair says on camera that by the time the FB engine arrived around 2015 it was no longer an issue, and the same mechanic reports no oil consumption on his own FB car at 72,000 miles. One 2019 complaint does mention a head-gasket repair — a single report against 281, with no campaign or bulletin behind it. Judge this year on its recall record and its battery, not on the reputation.

Sources: NHTSA complaint database, 2019 Subaru Crosstrek (true count 281) · NHTSA recalls database and Subaru manufacturer communications (campaign summaries and warranty-extension bulletins) · Independent mechanic and used-buyer transcripts (Subaru specialist teardown, second-generation problem review, used-buyers guide)

Subaru owners have reported experiencing premature parasitic battery drain in vehicles equipped with Starlink in-vehicle technology.
4 mechanic & owner sources

Shopping this year?

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Open recalls

Free fixes at any Subaru dealer. Run the VIN — “completed” isn’t always completed.

  1. 19V856Aluminium PCV valve can separate and send debris into the engine, causing a loss of power (2019 Crosstrek, Forester, Ascent). Free valve inspect and replace; short-block engine replaced free if the debris cannot be found. Subaru code WUW-08.open
  2. 19V065Connector inside the Electric Power Steering unit may short, causing a loss of power steering assist (2019 Forester and Crosstrek). Free inspection and replacement of the steering gearbox. Subaru code WUC-88.open
  3. 19V404Driver's-side rear door window glass may be improperly tempered and can shatter into large pieces, failing FMVSS 205 'Glazing Materials' (2019 Crosstrek only). Free glass replacement. Subaru code WUG-92.open
  4. 20V189Rear seat belts with a dual-mode locking mechanism may not lock as intended, so in a crash involving multiple impacts the belt may not properly restrain the occupant (2019 Crosstrek only). Free replacement of the rear seat-belt assemblies. Subaru code WRC-20.open
  5. 21V264Engine Control Module may keep powering the ignition coil after shutdown, causing a short circuit and a stall (2017–2019 Impreza, 2018–2019 Crosstrek). Free ECM software update plus ignition-coil replacement and, where needed, the front exhaust pipe. Includes all vehicles previously repaired under 19V743. Subaru code WRE-21.open
  6. 19V743Original version of the same ignition-coil short circuit (2017–2019 Impreza, 2018–2019 Crosstrek). Free ECM reprogram and coil inspection or replacement. Superseded by 21V264. Subaru code WUQ-02.superseded by 21V264
  7. 21V263Rear stabilizer bracket bolts may loosen and detach (2018–2019 Crosstrek, 2019 Crosstrek Hybrid, 2019 Forester). Free retorque and replacement of missing bolts. Subaru code WRD-21.open
  8. 23V080Crosstrek Hybrid only: the harness terminal supplying low-voltage power from the converter to the 12-volt battery may corrode and break, stopping the 12-volt battery charging and risking a loss of drive power (2019–2022 Crosstrek Hybrid, 8,413 vehicles). Free replacement of the converter terminal mounting bracket, plus the 12-volt output harness and terminals if corrosion is found. Subaru code WRD-23.open

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