VinCanary

Reliability report · 2023 Jeep Cherokee · Updated July 2026

Three federal complaints in the whole model year, because Jeep built almost none of them before the line stopped. One recall, and its remedy has not been published yet.

Read this report differently from the others. The 2023 is the Cherokee's last model year, production ended early, and the entire NHTSA complaint file for it contains three filings. Three. That is not evidence of a well-sorted car; it is an absence of evidence. A 2016 Cherokee has 1,401 complaints because there are hundreds of thousands of them and they have been on the road for a decade. A 2023 has three because there are very few and they are young.

What is solid is the recall. 26V-290 (Chrysler code 40D) covers 2019 to 2023 Cherokees, affects 61,711 vehicles, was reported to NHTSA on 7 May 2026, and concerns the Power Transfer Unit, the small gearbox that sends drive from the transmission to the front wheels. Chrysler's own remedy text reads: 'The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026.' Vehicle identification numbers became searchable on 14 May 2026. So a 2023 Cherokee has a known, federally-acknowledged failure risk and, as of this writing, no scheduled repair for it. One of this year's three complaints is exactly that: an owner notified of the campaign, told the part was not yet available, and left waiting.

The other two filings are single incidents rather than patterns, and we report them as such. One owner had the electronic parking brake engage on its own while driving at 54 miles; the dealer diagnosed a failed electronic parking brake control module, replaced it, and the fault came back. Another reported that six of the vehicle's eight air bags deployed while reversing out of a garage with no crash, after which the vehicle drove forward into a wall; the owner was injured and the cause was recorded as unknown. Two filings do not make a trend. They are in this report because on a three-complaint year, every filing is worth reading rather than averaging away.

Evidence: 3 NHTSA complaints · 1 recall campaigns · 4 mechanic & forum sources

Canary status

Chirping

What that means: Three federal complaints and one recall. This is the Cherokee's final model year and it was cut short, so there is almost no data behind it and we are not going to pretend otherwise. What we can say with confidence is what the one recall says: 2023 is inside the Power Transfer Unit campaign 26V-290, whose remedy is stated as 'currently under development.' A near-empty complaint file plus an open recall with no fix is not the same thing as a clean car.

CalmChirpingSquawkingFainted

3

Federal complaints in the entire model year

1

Recall

$2,500-$3,000 plus labor

PTU replacement out of pocket (owner-quoted on a sibling year)

$0, once a remedy exists

PTU repair under recall 26V-290

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

Power Transfer Unit recall 26V-290, with no remedy published

major

The only recall on the 2023, and the only one that needs to shape your decision. The Power Transfer Unit, or PTU, is the small gearbox that takes drive from the transmission to the front axle. Across this whole model its input splines strip, and the result is loss of drive while moving or loss of the Park function when stopped. Chrysler's summary for this campaign is short: 'The power transfer unit (PTU) may fail.' The consequence, in its words: 'A failed PTU may result in a loss of drive power or vehicle rollaway.' The remedy is where it matters: 'The remedy is currently under development. Interim owner notification letters explaining the safety risk are expected to be mailed June 25, 2026. Additional letters will be sent once the final remedy becomes available.' The campaign covers 61,711 vehicles across 2019 to 2023 under Chrysler code 40D. One of the three 2023 complaints is an owner in precisely this position, notified and unable to get the repair because 'the part to do the recall repair was not yet available.' Check the VIN, and buy knowing the fix does not exist yet.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

PTU repair under recall 26V-290

$0, once a remedy exists

PTU replacement out of pocket (owner-quoted on a sibling year)

$2,500-$3,000 plus labor

Sources: NHTSA complaint database, 2023 Jeep Cherokee (all three filings read in full) · NHTSA recall campaign records, 2023 Jeep Cherokee (recallsByVehicle and campaignNumber)

Electronic parking brake engaging on its own, one reported casemoderate

One of the three complaints on file, reported here as a single incident rather than a pattern, because on this year there is no volume from which a pattern could emerge. The owner states that while driving, the vehicle 'suddenly came to a complete stop, after which the contact became aware that the parking brake had engaged independently.' Restarting restored normal function, but the failure 'became a regular occurrence' with the brake warning light illuminated. The dealer 'diagnosed a failure with the electronic parking brake control module,' repaired it, and the failure recurred; a second visit produced no diagnostic result. The failure mileage was 54. There is no recall and no manufacturer bulletin in our sources covering this, so we cannot tell you it is common or rare. What we can tell you is to take a warning light on the parking brake seriously on a 2023 rather than assuming it is a sensor.

Sources: NHTSA complaint database, 2023 Jeep Cherokee (all three filings read in full)

covered under warranty in the reported case

Electronic parking brake control module (one owner, dealer-diagnosed)

One report of air bags deploying without a crashmoderate

The third complaint on file, and the most serious of them, again reported as a single incident. The owner states that while reversing out of a garage, 'the air bags were erroneously deployed,' with six of the vehicle's eight air bags going off including both front bags, 'although no crash had initially occurred.' The vehicle then 'erroneously drove forward and crashed into the interior garage wall.' The owner was hospitalised with a fractured tibia, a chemical burn and respiratory irritation from the air bag propellant, and the vehicle was destroyed. Both the manufacturer and the dealer examined it and 'the cause of the failure was unknown.' Failure mileage was 11,500. This is one filing. It has not produced a recall and it does not appear alongside similar reports on this model year, because there are only two other reports. We include it because on a three-complaint year, hiding the one severe filing inside an average would be dishonest.

Sources: NHTSA complaint database, 2023 Jeep Cherokee (all three filings read in full)

Transmission and drivetrain software updates specific to 2023moderate

Chrysler published two reprogramming bulletins that reach the final model year, and both are worth asking a dealer about because software updates on a low-volume final-year car are easy to miss. The first covers 2021 to 2023 cars where 'customers may experience a moan noise or shudder feeling from the rear axle during low speed cornering, most notable in a parking lot or low speed maneuvering,' fixed by reprogramming the drivetrain control module, the computer that manages the four-wheel-drive hardware. Test it with slow full-lock circles in both directions in an empty car park. The second is specific to 2023 and covers reprogramming the transmission control module where the car has set a P0810-00 clutch position control error or a P16F0-00 communication fault, alongside an adaptation routine running while the car is stationary. Neither is a recall; both are free under warranty and cheap outside it.

Sources: NHTSA manufacturer communications, Jeep Cherokee (2021-2023 drivetrain control module reprogramming; 2023 transmission control module reprogramming)

$0 under warranty, shop rate otherwise

Drivetrain and transmission control module reprogramming (service bulletins)

The nine-speed automatic and its sealed-for-life fluidminor

The 2023 uses the same ZF nine-speed automatic, the 948TE, as every other Cherokee, from the German gearbox maker ZF. By the final model year the calibration problems that shaped this model's reputation have had nine years of software revision behind them, and a used-car reviewer's mechanic calls the gearbox 'pretty reliable actually,' noting that 'the early models of these were plagued with operational issues mostly caused by software glitches' since 'rectified in a whole bunch of recalls.' The remaining consideration is maintenance rather than defect. An owner-mechanic reports that Jeep 'classifies the fluid as a lifetime fluid,' that a dealer told him the car 'does not have a service for the transmission,' and that the unit is sealed with no pan and no dipstick, only drain and fill plugs. On a 2023 the fluid is certainly original. Treat a drain and fill as ordinary maintenance rather than a repair.

Sources: Independent mechanic and owner channel transcripts, Jeep Cherokee KL

fluid plus a transfer pump, or shop rate

Transmission drain and fill (owner-mechanic account)

The contact received notification of NHTSA Campaign Number: 26V290000 (Power Train); however, the part to do the recall repair was not yet available.
4 mechanic & owner sources

Shopping this year?

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Open recalls

Free fixes at any Jeep dealer. Run the VIN — “completed” isn’t always completed.

  1. 26V-290Power Transfer Unit may fail, causing loss of drive power or vehicle rollaway (2019-2023, 61,711 vehicles). Reported to NHTSA 7 May 2026; remedy currently under development, interim owner letters expected 25 June 2026, VINs searchable from 14 May 2026. Chrysler code 40D.open, remedy under development

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