VinCanary

Reliability report · 2019 Jeep Cherokee · Updated July 2026

The loudest year in the whole run: 1,594 complaints, eleven recalls, and the only model year caught by both Power Transfer Unit replacement campaigns. The refresh brought a new turbo engine and a launch-year recall list to match.

1,594 complaints makes 2019 the loudest Cherokee year we have, and the file is overwhelmingly powertrain. The Power Transfer Unit, the gearbox that drives the front wheels, strips its splines: 'The power transfer unit (PTU) has failed at 68,000 miles.' 'My rear differential, transfer case, and PTU all went out. There were no warning signals.' One owner had the recall repair done and then filed again. Another filed a complaint titled 'Manufacturer Evading Safety Recall 40D.' 2019 is covered by recall 25V-011 (Chrysler code 01C), which replaces the PTU as necessary, and by 26V-290 (code 40D), a 61,711-unit campaign opened in May 2026 whose remedy, as of this writing, is 'currently under development.' A recall with no fix yet is a real thing to weigh: it means a known failure with no scheduled repair.

The refresh brought its own launch-year list. Recall 18V-492 covers a transmission with an improperly welded internal component, and the remedy is to replace the transmission. Recall 18V-344 covers 2019 cars with the new 2.0L turbo engine that 'may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder,' and may also have 'a reversed camshaft cap that can damage the camshaft bearing.' Recall 19V-637 covers a steering rack gear that 'may break, possibly causing a loss of steering control.' Recall 18V-917 covers instrument clusters that fail outright, taking warning chimes, messages and gauges with them. Recall 19V-449 replaces air bag impact and acceleration sensors. An owner of a 2019 2.0T noted that 'a lot of other owners have had up to eight or nine recalls on their 2019 Cherokee.' Eleven is the real number.

The upside, such as it is: almost all of it is free work, and a 2019 whose recall record is genuinely complete has had a lot of factory attention. The 2.4L four-cylinder is still inside the XB1 oil-consumption warranty extension. The 2.0L turbo is well liked for power and economy, though the same owner found it 'sounds a little rough' and 'coarse.' Buy the one with the paperwork. Do not buy the one where the seller shrugs at the recall list.

Evidence: 1,594 NHTSA complaints · 11 recall campaigns · 8 mechanic & forum sources

Canary status

Fainted

What that means: 1,594 federal complaints, the highest of any Cherokee year in our data, and eleven recalls, also the highest. 2019 is the mid-life refresh: new front end, new 2.0L turbo engine option, and the launch problems that come with changing a car mid-cycle. Layered on top is the Power Transfer Unit failure that runs through this whole model, and 2019 is the single year that sits inside both of the recalls that replace the unit, 25V-011 and the still-unremedied 26V-290.

CalmChirpingSquawkingFainted

1,594

Federal complaints

11

Recalls

$2,500-$3,000 plus labor

PTU replacement out of pocket (owner-quoted on a sibling year)

$0

PTU replacement under recall 25V-011

Known issues

Ranked by the cost of ignoring them. Every claim carries its source.

Power Transfer Unit failure, with one recall still awaiting a fix

major

The Power Transfer Unit, or PTU, is the small gearbox that sends drive to the front wheels. Its splines strip and the car loses drive, loses Park, or both. This is the dominant cluster in the 2019 file by a wide margin, and owners are unusually specific: 'The power transfer unit (PTU) has failed at 68,000 miles.' 'The service four-wheel drive warning light started coming on.' 'My rear differential, transfer case, and PTU all went out. There were no warning signals.' 2019 is the only model year inside both replacement campaigns. Recall 25V-011 (code 01C) covers 2017 to 2019 and replaces the PTU as necessary, free, with letters mailed from February 2026. Recall 26V-290 (code 40D) covers 2019 to 2023, affects 61,711 vehicles, was reported to NHTSA on 7 May 2026, and its remedy is stated as 'currently under development,' with interim owner letters expected 25 June 2026. Several complaints in this file are people waiting: 'the part to do the recall repair was not yet available.' Treat a 2019 as a car with an open, unfixed safety campaign until the remedy exists.

What to check

Pink and cleanServiced. Proceed.

Dark brownDamage underway.

PTU replacement under recall 25V-011

$0

PTU replacement out of pocket (owner-quoted on a sibling year)

$2,500-$3,000 plus labor

Sources: NHTSA complaint database, 2019 Jeep Cherokee · NHTSA recall campaign records, 2019 Jeep Cherokee (recallsByVehicle and campaignNumber)

Transmission weld recall, 18V-492, remedy is a new transmissionmajor

A launch-year defect on the refreshed car. In Chrysler's words, 'a component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels,' and if the weld fails 'the vehicle will stop moving.' The remedy is not a software flash or a repair: 'dealers will replace the transmission, free of charge.' Chrysler's code is U85 and the campaign also covers 2018 Chrysler Pacifica non-hybrids. Separately, recall 18V-739 (code UA9) covers 2019 Cherokees with 2.4L engines where 'improper transmission calibration may result in a stall,' fixed by re-flashing the transmission controller. Between them these two campaigns tell you the 2019 gearbox left the factory unsettled. Check both by VIN.

Sources: NHTSA complaint database, 2019 Jeep Cherokee · NHTSA recall campaign records, 2019 Jeep Cherokee (recallsByVehicle and campaignNumber)

$0

Transmission replacement under recall 18V-492

$0

Transmission controller re-flash under 18V-739

2.0L turbo valve stem keepers and reversed camshaft cap, 18V-344major

  • 2.0L Turbo I4

The 2019 refresh introduced a 2.0L turbocharged four-cylinder, and it arrived with an assembly defect. Recall 18V-344 (Chrysler code U52) covers 2019 Cherokees with 2.0L engines whose engines 'may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage,' and which 'may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.' Either one stalls the engine. Dealers inspect and repair or replace the affected components, free. Chrysler also documents turbo-specific service items on 2019 and 2020 cars: a P0299 turbo underboost condition after a software update, and a note that a turbo oil leak is often just the oil feed O-ring, which 'is serviced separately and complete turbo replacement may not be necessary.' Worth knowing before a shop quotes you a whole turbocharger.

Sources: NHTSA complaint database, 2019 Jeep Cherokee · NHTSA manufacturer communications, Jeep Cherokee (XB1 / Warranty Bulletin D-23-01 oil consumption; 2019 transmission control module reprogramming; 2019-2020 turbo underboost and turbo oil feed bulletins) · NHTSA recall campaign records, 2019 Jeep Cherokee (recallsByVehicle and campaignNumber)

$0

Recall remedy (18V-344)

seal, not turbo

Turbo oil feed O-ring rather than a whole turbo (service bulletin)

Steering rack, instrument cluster, air bag sensors and brakesmajor

Four more 2019 safety campaigns, all free, all worth confirming individually. Recall 19V-637 (code V99), covering 2019 and 2020: 'the steering rack gear may break, possibly causing a loss of steering control,' remedied by replacing the steering gear. Recall 18V-917 (code UC4): the instrument cluster may fail, so warning chimes, messages and gauges stop working, remedied by inspecting and replacing the cluster. Recall 19V-449 (code V63): 'the impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events,' remedied by replacing the sensors. An owner of a 2019 confirms the scale of that one from the repair side: 'it was actually six airbag sensors that needed to be replaced.' Recall 18V-523 (code U86): rear brake caliper pistons with insufficient coating can form gas pockets and reduce rear braking, remedied by bleeding the brake system. Recall 19V-248 (code V31) tightens loose front passenger seat mounting bolts.

Sources: NHTSA complaint database, 2019 Jeep Cherokee · Independent mechanic and owner channel transcripts, Jeep Cherokee KL (incl. a 2019 Limited 2.0T owner account) · NHTSA recall campaign records, 2019 Jeep Cherokee (recallsByVehicle and campaignNumber)

$0

All four recall remedies

2.4L Tigershark oil consumption, and the XB1 warranty extensionmoderate

  • 2.4L Tigershark I4

2019 is the last model year inside Chrysler's oil-consumption warranty extension XB1, published as Warranty Bulletin D-23-01 for 'Select 2014 - 2019 Jeep Cherokee (KL).' The symptoms Chrysler lists are 'oil pressure low indicator lamp illumination between oil changes' and 'excessive oil consumption,' and the procedure is 'performing an oil consumption verification test and possibly replacing the long block.' A 2018 owner who went through the program noted the important boundary: 'this does not apply to the turbo engine, I'm talking about the four-cylinder naturally aspirated engine, the 2.4 liter.' So this is a 2.4L question only. A mechanic's balancing view is that the engine's bottom end and timing chain are genuinely durable, with examples past 300,000 miles, and that its weakness is a thirst for oil rather than a tendency to break. Check the level, ask for receipts, and have the dealer check XB1 eligibility by VIN.

Sources: NHTSA manufacturer communications, Jeep Cherokee (XB1 / Warranty Bulletin D-23-01 oil consumption; 2019 transmission control module reprogramming; 2019-2020 turbo underboost and turbo oil feed bulletins) · Independent mechanic and owner channel transcripts, Jeep Cherokee KL (incl. a 2019 Limited 2.0T owner account)

$0 if covered, verify by VIN

Oil consumption test and long-block replacement under XB1

Powertrain control module stall recall and nine-speed shift qualitymoderate

Recall 18V-524 (Chrysler code U87) covers 2018 and 2019 Cherokees whose powertrain control module, the computer that runs the engine, 'may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.' Dealers replace the module free. On the gearbox, Chrysler published a 2019 reprogramming bulletin describing 'an audible clunk after applying throttle from a coasting condition, predominantly in fifth and sixth gear while driving 48-72 kph (30-45 mph)' and poor shift quality on 2-1 downshifts. A 2019 turbo owner also describes a dealer fix involving a coordinated update of four modules, the engine computer, the transmission computer, the driveline control module and the powertrain control module, that resolved a partial disengagement of the rear wheels. If a 2019 shifts badly, software is a genuine first stop rather than a brush-off.

Sources: NHTSA manufacturer communications, Jeep Cherokee (XB1 / Warranty Bulletin D-23-01 oil consumption; 2019 transmission control module reprogramming; 2019-2020 turbo underboost and turbo oil feed bulletins) · Independent mechanic and owner channel transcripts, Jeep Cherokee KL (incl. a 2019 Limited 2.0T owner account) · NHTSA recall campaign records, 2019 Jeep Cherokee (recallsByVehicle and campaignNumber)

$0

Recall remedy (18V-524)

$0 under warranty, shop rate otherwise

Transmission control module reprogramming (service bulletin)

My 2019 Jeep Cherokee Limited has a diagnosed failure of the two speed Power Transfer Unit (PTU), which is the exact subject of active NHTSA Campaign 26V290000.
8 mechanic & owner sources

Shopping this year?

Get the printable pre-purchase checklist and an alert if this year’s recall sheet changes.

Open recalls

Free fixes at any Jeep dealer. Run the VIN — “completed” isn’t always completed.

  1. 26V-290Power Transfer Unit may fail, causing loss of drive power or vehicle rollaway (2019-2023, 61,711 vehicles). Reported 7 May 2026; remedy currently under development, interim owner letters expected 25 June 2026. Chrysler code 40D.open, remedy under development
  2. 25V-011PTU may become damaged and disengage the transmission from the differential, causing loss of drive power or loss of Park (2017-2019). Dealers update the drivetrain control module and PTU software and replace the PTU as necessary, free. Chrysler code 01C.open
  3. 18V-492A transmission component may not have been welded properly, so the transmission may not transmit engine power to the wheels. Remedy is a free transmission replacement. Chrysler code U85.open
  4. 18V-7392.4L cars may have improper transmission calibration that results in a stall. Free re-flash of the transmission controller. Chrysler code UA9.open
  5. 18V-3442.0L engines may be missing valve stem keepers, letting a valve drop into the cylinder, and may have a reversed camshaft cap that damages the camshaft bearing. Free inspection and repair or replacement. Chrysler code U52.open
  6. 19V-637The steering rack gear may break, causing a loss of steering control (2019-2020). Free steering gear replacement. Chrysler code V99.open
  7. 18V-917The instrument cluster may fail, disabling warning chimes, messages and gauges. Free inspection and cluster replacement as needed. Chrysler code UC4.open
  8. 19V-449Air bag impact and acceleration sensors may fail, reducing the system's ability to detect certain crashes. Free sensor replacement. Chrysler code V63.open
  9. 18V-523Rear brake caliper pistons with insufficient coating can form gas pockets and reduce rear braking performance (multi-model). Free brake system bleed. Chrysler code U86.open
  10. 19V-248Front passenger seat mounting bolts may be loose, letting the seat move in a crash. Free bolt tightening. Chrysler code V31.open
  11. 18V-524Powertrain control module circuit-board voltage regulator chip may fail, causing a stall or no-start (2018-2019 Cherokee, multi-model). Free module replacement. Chrysler code U87.open

Have a specific one in your sights?

The VIN is on the listing. We’ll check this exact car — build, open recalls, and whether the “completed” repairs stayed fixed.