2.4L Tigershark oil consumption, and the XB1 programmajor
- 2.4L Tigershark I4
2018 is the model year where owner accounts of this are loudest. One owner documented adding 'quarts plural of oil in this thing every month' on a car bought new, and was told by the dealership that 'the 2.4 liter engine is just really bad about that, they're known to consume a lot of oil.' Months later the same owner received Chrysler's program letter and noted, correctly, that it is 'not a recall, technically it's called a customer satisfaction notification.' The program is XB1, published as Warranty Bulletin D-23-01 for 'Select 2014 - 2019 Jeep Cherokee (KL),' and its procedure is 'performing an oil consumption verification test and possibly replacing the long block.' The same owner made a distinction worth repeating: 'this does not apply to the turbo engine, I'm talking about the four-cylinder naturally aspirated engine, the 2.4 liter.' Chrysler also has a 2017 and 2018 note telling dealers to call engineering before replacing a Tigershark long block, which is what a manufacturer does when it is tracking a pattern. Coverage terms are not stated in the bulletin summary; check eligibility by VIN.
Sources: NHTSA manufacturer communications, Jeep Cherokee (XB1 / Warranty Bulletin D-23-01 oil consumption; Tigershark long-block engineering notice; shift-quality and Service Shifter bulletins; Pentastar oil filter adapter bulletin) · Independent mechanic and owner channel transcripts, Jeep Cherokee KL (incl. two owner videos on one 2018 2.4L)
$0 if covered, verify by VIN
Oil consumption test and long-block replacement under XB1
quarts per month in the worst cases
Topping up between changes if it is out of coverage